Frequently Asked Questions

  • Yes! She will receive printed and signed certificate as well as a digital copy.

  • Every class will have some takeaway materials (printed PDF's) for both the nanny and parents.

  • No, Give Care is an educational resource for nannies. We do not share participants' information or circulate job openings. Give Care does not provide references for families seeking potential hires. We are solely an educational resource.

  • We have records of all nanny's who have taken our classes. We have securely kept the name, class, date of class, and last 4 numbers of Aadhaar card number for quick verification. When you reach out to verify please give us 48-72 hours to respond.

  • We understand your concern, and it’s a valid one. Unfortunately, this risk is unavoidable. Some families have chosen to set up a payment plan through the nanny’s salary, where a small portion of the monthly salary is applied toward the class cost until it’s paid off. This arrangement varies from family to family.

  • We recommend that the CPR and First Aid be renewed yearly with accordance to global Red Cross standards. The other certificates do not need to be renewed but your nanny can retake any course that she has previously taken at 50% of the class cost.

  • No, all contact information of nanny and employer is kept confidential.

  • Yes, there is a quantity minimum for having a private class. Please get in touch with us and we can help you organize further.

  • No. Each class is prefaced with telling the nanny/didi that these classes are all guide to help them be better care givers. Your nanny should always first respect the employer (parents) methods and parenting styles first and foremost.

    *Please note that the above information is pertaining to all classes except CPR & First Aid as this class is a standard operating procedure and not opinion based.

    *Also note, an outline of the class if given to the employer and handouts are given to the nanny so that all topics are transparently communicated.

  • The class description and outline will be shared with the employer/parent ahead of time. Parenting is a very personal journey, and we are supportive of all types.

    Give Care curates classes with subject matter experts and the most up-to-date studies and science. While we don't have all the answers, we hope to work in partnership with parents.

    At the end of the day, it is up to the parent to communicate clearly to the nanny what the best practices are for their household.

  • If Give Care cancels a class for any reason (teacher illness, weather) then you will be 100% refunded.

    As fellow moms, we understand things come up and you may have to cancel. If you cancel 24 hours before the class then you will receive a 100% refund. If you cancel under 24 hours before the class start you will receive a 50% refund.

    Reasoning: We book teachers ahead of time and also have to book space, refreshments, and printed material. Thank you for your support and understanding.